During the consultation on the day of your appointment, we can discuss a menu tailored to your preferences and concerns.However, since the required treatment time varies depending on the menu, we may not be able to accommodate changes to menus with longer treatment times depending on the booking situation on the day.(Please refer to this page for the treatment times for each menu item.)If you're having trouble deciding what to order, please feel free to contact us in advance.

It varies depending on the menu and design.The estimated treatment time is listed for each menu item, so please check it when making your reservation.Please check the menu here .

Yes, male customers are also welcome.Even if this is your first time, please feel free to contact us.

Yes, that's fine.We'll discuss your preferences, desired atmosphere, and preferred colors, and then we'll decide on the design together on the day of your appointment.

Yes, it is possible.Please bring any design images or other materials you would like us to use.Please note that it may be difficult to perfectly recreate the design depending on the condition of your nails and the parts and colors used.

it's okay.We will suggest designs that suit the condition of your nails and your preferences.We also offer services such as nail extensions and correction of ingrown toenails, so please feel free to consult with us.

Yes, it is possible.For online reservations, please select from the "Replacement/Removal" menu.

Yes, we can provide reinforcement and other treatments tailored to the condition of your nails.When making a reservation online, please select the "strengthening" menu in addition to the regular menu.However, depending on the condition of your nails, such as bleeding or inflammation, we may have to refrain from performing the procedure. If you have any concerns, please contact us in advance.

Yes, it is possible.We offer two types of nail extensions: tips, gel, and acrylic.We will make suggestions based on the condition of your nails and your desired length.When making a reservation online, please select the "nail extension" option in addition to the regular menu.

Yes, we do support that.We check the condition of your nails and replace them while leaving one layer of base gel.We will perform the treatment in a way that minimizes stress on your nails while maintaining their beautiful condition.

Yes, it is available as an option.

While there are individual differences, a rough guideline is 3 to 4 weeks.The duration of the effect varies depending on the condition of your nails, lifestyle, and home care.To ensure you can enjoy the beautiful condition of your nails for as long as possible, we recommend changing them at the appropriate time based on the condition of your nails.

Oils from hand creams and nail oils can affect the adhesion and longevity of the gel. Therefore, please refrain from using them before your treatment on the day of your appointment.We have nail oil and hand cream available for use after your treatment, so please feel free to use them for moisturizing care after your procedure.

Exposure to water, dryness, and strong impacts to the fingertips can cause nail polish to lift or chip.By regularly moisturizing your nails with nail oil and hand cream and taking care not to put stress on your fingertips, you can enjoy beautiful nails for longer.

Yes. If any problems such as chipping or lifting occur within one week of the procedure, we will repair them free of charge.*Damage caused by customer negligence, such as bumping or snagging, may not be covered under warranty.

Our store is located inside a multi-unit office building.Upon arrival at REGALO KITAHORIE, please press the [8][0][4] → [Call] button on the intercom.A staff member will assist you and open the entrance door for you. Please take the elevator to the 8th floor.After you get off the elevator, our shop is immediately to your right.

We accept cash, credit cards, transportation IC cards, PayPay, and various other QR code payment methods.

Yes, our shop operates on a reservation-only basis, so we recommend making a reservation in advance.Same-day reservations are possible depending on availability.Same-day appointments are accepted by phone. Salon direct line: 080-8026-1345*Please note that we may not be able to answer the phone if we are in the middle of a treatment.

Of course, that's fine.We provide thorough consultations so that even first-time clients can feel at ease.We will suggest products and designs to use, tailored to your preferences, lifestyle, and the condition of your nails, eyelashes, eyebrows, and skin.If you are unsure how to make a reservation or are having trouble choosing from the menu,If you have any questions or concerns, please feel free to contact us via Instagram DM or other means.

If you arrive late for your appointment, we may ask you to change the design or menu due to time constraints during the treatment.Please note that even if your order is changed due to your lateness, you will still be charged the price you agreed to at the time of your reservation.Please note that we may not be able to provide treatment depending on your arrival time. If you will be late, please let us know in advance by phone (080-8026-1345).

Yes, it is possible.The following fees apply for cancellations and changes.◾︎ Same-day time change (if delaying your reservation time) / Same-day cancellation: 50% of the reservation amount◾︎ No-show: 100% of the reservation amount*A no-show refers to a situation where you do not contact us even after your scheduled appointment time has passed.If your plans change, please let us know as soon as possible.